There are several reasons why the searchable ROP may not be completing. The single best method of resolution is to submit a trouble ticket and start a support session with our support personnel. However, the searchable ROP is an added feature and not considered part of the legal filing. If the filing is due then use the PACKAGE and UPLOAD button to submit the other portions of the filing. Once the package is filed we can assist in clearing up and completing a searchable ROP section without the time constraint.
Please submit a ticket at the link below once you have e-filed the basic appeal package.
Specify E-Appeal as the system and fill in the details of the problem your experiencing or the issue you would like addressed.
We will contact you as soon as the message is read.