i2File,net gives error code after JAVA update

A customer had an issue with and received an error message.  I asked her to take a screen shot of it and send it in.




Our development team recognize this error as a certificate issue.

If you are using the Internet Explorer Browser you need to add the website address to your “Trusted Sites” list.

If you are using the Firefox browser you need to go to Menu item “TOOLS”, scroll to the bottom for “OPTIONS” ,

select the PADLOCK ICON and press the SECURITY button.  The URL must be pasted into that line as an exception.

Once you enter the trusted site and restart the browser you should not see that message any longer.


If you have a question about this topic that is not addressed here.  Please click on the link below and your representative will be contacted during standard business hours. Click here .

Tags: i2file java update error


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