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How do I resolve dataclip problems?

Data Clip Not Loading from mobile data client query

If there a ‘running man’ symbol on the system tray where the blue ‘VP’ used to be

- Update Virtual Partner by holding down the ‘Ctrl-Alt-Shift-O’ keys all at once. The update will take few moments.  You will see a series of screens displaying the steps that the process is performing.  When the process has completed, resume use of the application.

If you were not able to solve your issue, create a trouble ticket by clicking here.

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