Why won't my selected court date appear on the citation?

The ability for the application to properly handle the assignment of court dates depends on accurate and matching configuration of the data presented to the officer as well as the officer choosing the proper values.

When the officer chooses the Court Type and the court dates (on the Court Details screen), the court type that is chosen must correspond to the most severe violation in the stop.

If an officer chooses the court type of 'DUI AND MISDEMEANOR' and a corresponding court date on the Court Details screen but there are only violations for TRAFFIC CASES, the application will not warn the officer that the selected court date is invalid.  The fact that the court date is not displayed on the Print screen is the only indication that the officer has not used the proper court type.

If you were not able to solve your issue, create a trouble ticket by clicking here.


Please sign in to leave a comment.
Powered by Zendesk